Case Study: DeCheco's Pizzeria increases orders and cuts front-of-house labor with Loman

Decheco's Pizzeria handles 100+ Friday night orders with Loman

DeCheco's Pizzeria, a growing multi-unit pizzeria, faced a significant challenge handling over 100 phone orders during busy Friday night rushes. Their old system forced employees to stop kitchen work to answer calls, leading to chaos, order inaccuracies, and a poor customer experience. To solve this, they partnered with Loman to implement its AI phone ordering service.

The Loman solution instantly answers all calls, taking accurate orders 24/7 without pulling staff off the line. This allowed DeCheco's to run with one fewer front-of-house employee per shift, dramatically reduce customer complaints, and capture previously lost revenue from calls placed outside business hours. The implementation by Loman resulted in cleaner orders for the kitchen and a vastly improved customer experience.

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