Case Study: DBS streamlines localisation and cuts localisation-related bugs from 30% to under 8% with Lokalise

How Lokalise helps DBS streamline their localisation efforts

DBS, a leading bank in Southeast Asia serving consumers across Singapore, China, Taiwan and Hong Kong, needed to localise app content across English and multiple Chinese variants while managing strict approval processes and decentralised workflows. Content and decisions were scattered across Word docs, Excel, emails and chats, causing heavy developer involvement, confusion over versions, and slow releases—so DBS adopted Lokalise’s translation management platform (with Figma, API and CLI integrations) to bring structure and change management to localisation.

Lokalise provided a single source of truth, branching for safe edits and merges, and a Figma plugin to give writers and designers necessary context, empowering product owners to manage translations without constant developer handoffs. The result: localisation-related bugs fell from 30% to below 8% on the two projects measured, faster approvals and fewer errors, and improved visibility and brand consistency across regions thanks to Lokalise.

DBS

Liva Paudere

Vice President Content Design