Case Study: Fetch increases active users by 73% with Lokalise

How Fetch launched its app in Spanish and increased active users by 73%

Fetch, a rewards app in the retail and e-commerce space, saw growing Spanish-speaking usage and wanted to launch its app and offers in Spanish. With a small localization team, hundreds of dynamic offers to translate, and manual workflows that were taking up to 6 days, Fetch needed a faster, more scalable way to manage localization. They chose Lokalise for its documentation, API, webhooks, and support.

Using Lokalise’s translation management platform, translation memory, automations, and Zendesk Guide integration, Fetch streamlined its workflow and enabled same-day translation delivery. The results were significant: go-to-market speed improved by 3X, translation time dropped from 6 days to 1 day, missing strings went to zero, and active users increased by 73%.

Fetch

Alejandra Gutiérrez

Localization Lead