Case Study: Monoova achieves scalable observability and faster incident resolution with Logz.io Open 360

Monoova cuts metrics usage by 50% with Logz.io

Monoova, an Australian payment services provider, faced challenges in maintaining observability across their complex payment platform. Inconsistent monitoring and long incident investigation times threatened reliability, a critical factor for a business processing over $100 billion in payments. To address this, Monoova turned to the vendor Logz.io and its Open 360 platform for a unified observability solution.

Logz.io's Open 360 platform provided Monoova with essential tools including Log Management, Infrastructure Monitoring, and Distributed Tracing. The solution delivered significant results, drastically reducing Mean Time to Recovery (MTTR) by enabling rapid issue identification. Furthermore, the Data Optimization Hub feature allowed Monoova to reduce their metrics usage by 50%, lowering costs. The implementation provided full-stack observability, allowing the lean team to scale their capabilities and ensure platform reliability.

Monoova