Case Study: JustGiving handles record-breaking traffic with Logz.io

JustGiving handles 20x traffic surge with Logz.io

JustGiving, the world's leading online fundraising platform, faced a significant challenge in maintaining service quality during extreme, unpredictable traffic spikes, such as the record-breaking campaign for Captain Sir Tom Moore which brought a 20x increase in site volume. Their engineering team needed to manage massive surges in telemetry data without letting costs spiral out of control or compromising platform reliability. They turned to the Logz.io cloud observability platform for log analytics and monitoring.

Logz.io implemented an adjusted plan to accommodate the surge, enabling JustGiving to ship over 1000 GB of logs per day for analysis. This provided a cost-efficient approach to observability, allowing the team to index more logs without added cost and use Kibana to visualize their environment's health and conduct root cause analysis. The solution helped JustGiving's site remain stable throughout the historic campaign, successfully handling tens of thousands of donors without crashing, and ensured the engineering team could maintain service quality for all users.

JustGiving