Case Study: AOL gains transformational insights with LogRocket

Aol gains transformational insights from LogRocket

AOL was challenged by the noisy and often unactionable data from its existing crash reporting tools, making it difficult for its engineering team to efficiently identify and fix real user-impacting bugs. To gain accurate insight into user experience across its thousands of web properties, the company turned to LogRocket for a solution.

By implementing LogRocket, AOL's team gained unparalleled insight into user sessions through synchronized network traffic, console logs, Redux logs, and video-like DOM recordings. This allowed developers to quickly reproduce and resolve issues. LogRocket’s value extended beyond engineering; the support team integrated it with Intercom to view session replays directly from support tickets, eliminating the need for user screenshots or diagnostic calls and drastically streamlining the bug resolution process.

AOL

Adam Veary

Development Lead