Case Study: r-tec reduces alert fatigue and speeds incident response with Exabeam Security Operations Platform

R-tec cuts log onboarding time by 70% with LogRhythm

R-tec, a German-based security company, faced challenges with an outdated legacy SIEM solution. Their Cyber Defense Center was overwhelmed by alert volume, causing analyst fatigue and inefficient operations for their SOC, MDR, and incident response services. They needed a modern, cloud-native platform to gain better visibility and reduce alarms for themselves and their customers.

The company implemented the Exabeam Security Operations Platform. Exabeam provided intelligent automation, machine learning, and critical alert scoring, which dramatically improved their metrics. Results included a 70% drop in log onboarding times, a 60% reduction in false alerts, and a 50% improvement in mean time to acknowledge alarms, now averaging just 9 minutes.

R-tec