Case Study: Conduent Northampton County achieves proactive, automated security and improved visibility with LogRhythm SmartResponse

Northampton County Leverages LogRhythm SmartResponse to Streamline Security Operations

Conduent (formerly Xerox) manages IT for Northampton County, PA, supporting 2,200+ employees across 180+ servers, 100+ network devices and hundreds of cameras. With only about 1.5 staff dedicated to security, the team struggled with manual reviews, limited visibility into infrastructure and the need to protect sensitive, HIPAA‑regulated agency data—leaving gaps in monitoring and slow, break/fix responses.

Conduent deployed LogRhythm’s Security Intelligence platform and SmartResponse automation as a centralized hub for logs, privileged‑user monitoring and scripted responses. The platform delivered immediate visibility and efficiency—surfacing brute‑force and malware activity the old tools missed, identifying unauthorized devices, and driving about a 90% drop in SQL injection attempts—enabling proactive threat hunting, faster investigations and stronger compliance posture.

Conduent Northampton County

Bob Mace

Senior Information Security Analyst