Case Study: Seguros Universitas achieves faster customer support with LogosCorp’s Shopify web portal and Zoho virtual assistant

Seguros Universitas reduces customer wait times with LogosCorp

Seguros Universitas, a leader in the Venezuelan insurance sector, sought to refresh its brand and modernize its technology to meet evolving market demands. The customer again partnered with vendor LogosCorp to develop a new high-performance web portal and a virtual assistant to improve its digital customer experience.

LogosCorp implemented a new corporate web portal using Shopify and integrated a Zoho SalesIQ virtual assistant. This solution provided online quotes, real-time support, and automated queries. The results included accelerated customer response times, greater operational agility, and a scalable technological foundation for future growth.

Seguros Universitas