Case Study: OpenRoad secures new business with Logixboard

Within Two Weeks, OpenRoad Transportation Inc. Integrates with Logixboard to Secure New Business

OpenRoad Transportation Inc., a global supply chain and logistics provider, faced the challenge of meeting rising customer expectations for digital tools and real-time shipment visibility. To enhance their customer experience and stay competitive without the prohibitive cost of building a solution in-house, they partnered with the vendor Logixboard and its customer experience platform.

Logixboard implemented its solution, which was integrated with OpenRoad's systems in a mere 15 minutes. Within two weeks, the new platform was launched, providing customers with real-time updates and a self-serve portal. This solution not only satisfied existing customers but also became a key differentiator, helping OpenRoad immediately secure new business from competitors by showcasing the platform's capabilities.

OpenRoad

Charlie Hanson

International Branch Manager