Case Study: Interworld Freight doubles revenue and retains employees with Logixboard

Interworld Panama doubles volume and retains employees with personalized local service and Logixboard

Interworld Freight, a multi-location logistics provider, wanted to deepen customer relationships while supporting growth in its new Panama office. The team needed modern technology to match its personalized local service and help it compete with larger forwarders while retaining employees in a market increasingly targeted by digital-first competitors.

Interworld Freight implemented Logixboard, integrated with CargoWise, to give customers better visibility, tracking, and control and to equip employees with a strong digital customer experience tool. With Logixboard, Interworld doubled revenue on one key account from about $200K per month, expanded volume with major customers, won business from larger multinational forwarders, and improved employee retention by strengthening trust and culture.

Interworld Freight

Farouk Gomati

Vice President