Case Study: 360 Logistics Group achieves better shipment visibility and operational efficiency with Logixboard

360 Logistics Group Unlocks New Opportunities with Support from Logixboard Partnership

360 Logistics Group, an established freight forwarder based in New Zealand, sought to upgrade its digital customer experience to meet rising shipper expectations. The company partnered with the vendor Logixboard to find a platform that could augment its team's efforts and provide an enhanced, modern experience for its clients.

Logixboard provided a customer experience platform that delivered enhanced shipment visibility, including ETA variances, and streamlined operations through self-serve document access and organized messaging. This solution from Logixboard saved operators significant time, received positive feedback from major clients, and became a valuable tool for attracting new business. The partnership allowed 360 Logistics Group to quickly meet the growing demand for digital tools without a major internal development investment, enhancing their competitive service offerings.

360 Logistics Group

Scott Thompson

General Manager