Case Study: Welch LLP achieves smarter space utilization and fewer IT tickets with Logitech

Welch LLP cuts workspace-related IT tickets by 50% with Logitech

Welch LLP, an Ottawa-based accounting firm, faced challenges in adapting to hybrid work and managing a new flex desk model in a reduced office space. Their previous systems provided inconsistent data and created IT inefficiencies, leading to frequent troubleshooting. They sought a solution from Logitech to gain real-time visibility into space utilization and reduce their IT workload.

Logitech implemented its Logi Dock Flex systems and Sync portal software across approximately 200 desks. This provided automatic desk check-ins and centralized management, simplifying the IT process. The solution resulted in a 90% reduction in time spent on desk management and cut workspace-related IT tickets by 40-50%. Logitech's technology provided accurate data that allowed Welch LLP to increase headcount without expanding its real estate footprint, generating significant cost savings.

Welch LLP