Case Study: Viatel reduces billing cycle time by 75% with LogiSense

Viatel cuts billing cycle time by 75% with LogiSense

The customer Viatel, an Irish telecommunications company, faced challenges with its legacy billing systems and needed a flexible platform to support personalized pricing and handle usage data records. Viatel turned to vendor LogiSense to implement its usage rating and mediation module.

The solution from LogiSense consolidated billing from over 20 data sources into one integrated system. This allowed Viatel to bring new products to market faster and manage its entire customer base. The results were significant, with LogiSense helping Viatel reduce its billing cycle time by 75% and successfully manage GDPR compliance.

Viatel