Case Study: Ribbon achieves multi-tier billing flexibility with LogiSense

Ribbon launches Kandy billing platform in 6 months with LogiSense

Ribbon, a public technology and telecommunications company, needed a sophisticated billing system for its Kandy Communications Platform as a Service (CPaaS). Their challenge was to implement a flexible, multi-tiered billing model that could support usage-based pricing for API calls and align with their channel-based sales structure for service providers and partners. They turned to the vendor LogiSense to enhance their billing capabilities.

LogiSense implemented a white-label billing platform capable of rating any type of triggered event, specifically the API calls from the Kandy CPaaS. The solution included mediation for multi-tier channels and integrated with provisioning tools. This partnership with LogiSense delivered a highly efficient and agile billing system in six months, enabling Ribbon to scale faster by dramatically reducing the time and expense required to deploy complex billing for enterprise contracts.

Ribbon