Case Study: Cisco Systems replaces Zuora and streamlines billing with LogiSense

Cisco Systems consolidates billing into one platform with LogiSense

Cisco Systems, a major telecommunications company, faced challenges with its billing systems, desiring greater autonomy, better automation, and consolidation. They needed to move away from manual processes and simple subscription billing to handle complex usage and high-volume processing for their BroadCloud and other communication products. To address this, they turned to LogiSense and its Billing Platform.

LogiSense implemented its platform, providing the needed pricing flexibility, bundling, and data mediation capabilities. This allowed Cisco to automate manual processes, consolidate invoicing systems, and accelerate time-to-market. The results included Cisco becoming self-reliant with integrations, eliminating manual usage charge processing, and consolidating multiple solutions onto one platform, which notably replaced their previous system from Zuora. LogiSense delivered a single system for all billing with real-time access to information.

Cisco Systems