Case Study: Swann Communications achieves unified customer experience and secure identity management with LoginRadius

Swann Communications - Customer Case Study

Swann Communications, a global leader in DIY security and monitoring products operating in 40+ countries, faced a fragmented digital ecosystem as proprietary systems for products, online stores, and support portals multiplied. That fragmentation made it difficult to understand customers’ security needs, deliver a seamless user experience, and securely manage rapidly growing customer data across regional privacy regulations.

LoginRadius delivered a flexible customer identity and access management solution with centralized identity storage and federated single sign-on (OAuth 2.0), unifying Swann’s products into one ecosystem and enabling smooth navigation across web, stores and smart-home devices (Google Assistant, Alexa). The outcome was a single view of customers, faster deployments, improved engagement and confidence in meeting international security and privacy requirements.

Swann Communications