Case Study: Large QSR Company Quicks Deliveries with LogiNext

Large QSR Company Quickens Deliveries with LogiNext

Large QSR Company, one of the world’s largest quick service restaurant chains, was struggling to keep on-demand food deliveries fast, consistent, and cost-effective across a massive franchise network. With millions of orders per day and strict 30-minute delivery expectations, the company faced challenges including high delivery resource costs, manual route planning, long turnaround times, and limited real-time visibility. To address this, it turned to LogiNext and its On-DemandTM delivery management platform.

LogiNext implemented automated resource allocation, route optimization, dynamic ETA calculation, real-time tracking, and electronic proof of delivery, integrated with the customer’s enterprise systems in just 30 days. The solution helped reduce the number of delivery personnel required by more than 44%, improved on-time deliveries, lowered SLA violations and delivery failures, and decreased turnaround time and delivery fulfillment costs while improving customer satisfaction and feedback capture.