Case Study: GrocerMax achieves 97% on-time deliveries with LogiNext

GrocerMax Delivers on Time with LogiNext

GrocerMax, an e-grocery company that launched in Gurgaon and quickly expanded across NCR, struggled with disconnected order management and delivery planning. Their operations team spent hours manually planning routes with outdated information, which led to poor utilization of delivery staff, random dispatches, and no real-time visibility into missed, pending, or delivered orders. GrocerMax turned to LogiNext for help with last-mile delivery optimization and shipment tracking.

LogiNext implemented its Last Mile Delivery Solution to automate route planning, cluster delivery locations, dynamically allocate orders based on capacity, and provide real-time tracking with EPOD and e-signature support. The result was a major efficiency gain: route planning time dropped from about four hours to seconds, fuel and man-hour costs were reduced, and on-time deliveries rose to 97% by Nov-Dec, improving customer satisfaction and repeat purchases.

GrocerMax

K Radhakrishnan

Co-Founder