Case Study: Tillamook achieves rapid growth, $4.2M spoilage reduction and 98–99% fill rates with Logility

Tillamook County Creamery Association achieves growth with strategic supply chain planning

Tillamook County Creamery Association, a farmer-owned dairy co-op known for cheese, yogurt and ice cream, faced a planning crisis as it expanded nationally: an increasingly complex product portfolio (with many cheeses aged 9 months to 8 years), rapid growth in customers and channels, and a corporate goal of a 99% fill rate overwhelmed its Excel- and ERP-based planning processes and created siloed, error-prone forecasting and procurement.

By implementing the Logility Digital Supply Chain Platform—including demand, inventory, manufacturing and replenishment planning—Tillamook gained end-to-end visibility, automated replenishment into its ERP, and enabled capacity and what-if planning. The solution cut spoilage and obsolescence by $4.2M, reduced finished goods inventory 50–75%, raised fill rates to 98–99%, improved forecast accuracy by 25%, expanded sales and distribution capabilities, and freed planners to focus on exceptions and strategic work.

Tillamook

Michael Bever

Executive Vice President of Operations