Case Study: Serax achieves 20% lower forecast error with Logility DemandAI+

Serax Pioneers AI in Homeware with DemandAI+

Serax, a leading contemporary homeware company, needed to improve its supply chain planning and forecasting in a fast-moving market. The company turned to Logility’s DemandAI+ to strengthen its SAP-driven Sales & Operations Planning (S&OP) process and bring AI into demand planning.

With Logility’s DemandAI+ fully integrated into its operations, Serax transformed its planning process and became the first customer to fully implement the solution. The result was a 20% reduction in forecast error, enabling faster, smarter decision-making and positioning Serax as an early pioneer in AI-powered planning with Logility.

Serax

Simon Steik

Director of Operations