Case Study: Craft Brew Alliance achieves 99%+ customer service and 80% reduction in aged inventory write-offs with Logility

Craft Brew Alliance Celebrates Supply Chain Success

Craft Brew Alliance (CBA) is an independent craft brewing company headquartered in Portland, Oregon, brewing and marketing beers across U.S. breweries with distribution in all 50 states and 30 countries. CBA faced fragmented supply chain functions and no centralized planning process, which limited its ability to support a growing global footprint.

CBA deployed Logility, moved from a driven-distribution network to a direct-ship model, and saw immediate service improvements. Customer service rose from about 88–90% to consistently ≥99%, write-offs on core aged inventory fell by 80%, fill rates improved 8–10%, and the company implemented forward-looking production plans and a formal S&OP process to better allocate resources and drive decision-making.

Craft Brew Alliance