Case Study: City of Baltimore speeds open records response tenfold with Logikcull

How the City of Baltimore uses Logikcull to speed open records response tenfold

The City of Baltimore’s Law Department — a 100+ person legal team serving 15 city departments — struggled to keep up with Maryland Public Information Act requests because of a piecemeal, paper-heavy workflow and on‑premise tools. Reviewers routinely converted electronics to paper, OCRed and redacted by hand, and could only work on-site, leading to slow turnarounds, missed records, and wasted staff time.

Switching to Logikcull’s cloud, browser-based platform gave the team drag-and-drop processing, automatic OCR and searchable PDFs, and simple “drag-over” redactions, enabling collaboration from anywhere. As a result, response times dropped from weeks to hours, deadlines were met more reliably, and the department gained a scalable, cost‑effective way to improve transparency for taxpayers.

City of Baltimore

Jason Foltin

Assistant Solicitor