Case Study: FirstService Residential achieves 3x faster subpoena response and 2x faster document review with Logikcull

How FirstService Residential’s Legal Team Stays “the Best at What We Do” With Logikcull

FirstService Residential, a leading North American property management company overseeing more than 8,000 properties, faced a slow, largely manual subpoena response and eDiscovery process that left its legal team overburdened, frequently missing deadlines and incurring extra costs and risk. The team’s native-review workflow required multiple people and often stretched to months, making it unsustainable as subpoena volume grew.

Litigation paralegal Alison Shaw implemented Logikcull after a rapid evaluation, choosing its intuitive eDiscovery platform to streamline collection, review, and production. The result: review time was cut in half, typical matter turnaround dropped from 2–3 weeks to under one week, median upload/processing is about 15 minutes, and the team now handles 10–15 matters per month (a threefold increase) with far fewer reviewers.

FirstService Residential

Alison Shaw

Litigation Paralegal