Case Study: Acadian On Call achieves streamlined patient referrals and automated workflows with Logiforms

How Acadian On Call Streamlined Patient Referrals With Logiforms' Web-based Portals

Acadian On Call, a division of Acadian, LLC that manages the largest private ambulance fleet in the US and supports 4,000+ employees, faced fragmented referral, order and contract systems that relied on fax and phone and tied up customer support. Searching for a web‑based solution to consolidate workflows, they selected Logiforms and its secure web portal/forms capabilities to replace disparate software and manual processes.

Logiforms built two secure web portals that collect and validate referrals, automatically generate and conditionally route PDFs to the correct departments, and provide at‑a‑glance daily usage and referral stats. Using Logiforms, Acadian On Call reduced data entry errors, freed sales staff from incoming calls and faxes, consolidated multiple applications, automated orders/billing/reporting across phone, web and in‑store iPads, and gained centralized visibility for its 4,000+ employees.

Acadian On Call

James O'Connor

Acadian On Call