Case Study: Massachusetts Health and Human Services achieves a secure, compliant, disaster‑tolerant managed private cloud for its Virtual Gateway with Logicworks

Massachusetts Health and Human Services - Customer Case Study

Logicworks was selected to modernize the Massachusetts Health and Human Services Virtual Gateway (VG), a centrally managed platform used by 15 agencies, more than 40 applications, and roughly 80,000 users including state staff, providers, and the public. The Commonwealth needed a secure, compliant, and resilient infrastructure that could support mission‑critical, disaster‑tolerant applications while reducing operational burden on EOHHS teams.

Logicworks designed and deployed a private cloud across two physical datacenters, staffed a named engineering team, and leveraged industry-leading servers, storage, security, and monitoring tools. They provide 24x7x365 managed services—covering maintenance, security, backup/recovery, database clustering, virtualization, and monitoring—delivering a secure, high‑performance, cost‑effective platform that exceeds Commonwealth standards and lets EOHHS focus on application development and service delivery.

Massachusetts Health and Human Services