Case Study: File & ServeXpress achieves a rapid SaaS platform launch and low-latency court connectivity with Logicworks

File & ServeXpress - Customer Case Study

File & ServeXpress, formed in 2012 from the merger of two e‑Filing pioneers, provides secure e‑filing, e‑service and litigation lifecycle tools to courts and legal teams across the U.S., supporting 165,000 clients, 45 million documents and 300+ jurisdictions. Facing an aggressive timeline to integrate two disparate products, strict security and data‑integrity requirements, a massive archive migration, 24x7 operational availability, and ambitious go‑live goals, they needed a scalable, compliant infrastructure to meet court connectivity and disaster‑recovery demands.

Logicworks delivered a tailored hybrid solution—physical infrastructure, private cloud, managed hosting and colocation with geographically diverse recovery, fully mirrored systems and managed storage, plus lowest‑latency connectivity to national courts. The result: rapid integration and accelerated time‑to‑production for the integrated SaaS platform, comprehensive disaster preparedness, maintained compliance and improved performance for court and end‑user access.

File & ServeXpress