Case Study: ZAGENO achieves automated B2B marketplace efficiency with Logicbroker

ZAGENO’s transformative B2B Marketplace streamlines and automates its supplier ecosystem through customizable business rules, self-service supplier tools, and seamless integrations to ZAGENO systems powered by Logicbroker

ZAGENO, a B2B marketplace for lab supplies, needed a way to streamline its supplier ecosystem and reduce the heavy manual work involved in onboarding, order management, and fulfillment. With Logicbroker, the company sought a platform that could support integrations, automate reporting, and improve visibility into sensitive, time-critical shipments.

Logicbroker implemented self-service supplier tools, APIs, webhooks, and automated business rules to help ZAGENO manage order acknowledgments, shipping estimates, tracking, and three-way invoicing matching. As a result, ZAGENO saved countless hours of manual work, simplified supplier onboarding, and avoided hiring an additional analyst for testing, while improving efficiency and control across its marketplace.

ZAGENO

Rick Genett

Senior Director of B2B eCommerce Product Management