Case Study: ZAGENO streamlines B2B marketplace fulfillment with Logicbroker

ZAGENO saves 4-8 hours a week with Logicbroker

ZAGENO, a B2B marketplace for pharmaceutical and biotech lab supplies, faced the challenge of streamlining a complex supplier ecosystem. Their customers, research scientists and lab managers, were spending excessive hours each week ordering and tracking supplies from hundreds of specialty suppliers. To automate its fulfillment processes, ZAGENO turned to the vendor Logicbroker and its platform in March 2022.

By implementing Logicbroker, ZAGENO gained access to customizable business rules for order acknowledgment and invoicing, self-service supplier onboarding tools, and robust backend integrations. This solution saved ZAGENO countless hours of manual work, drastically simplified upfront integrations, and ensured reliable fulfillment for time-sensitive orders. Logicbroker became the central hub for ZAGENO's automated operations, providing the robust infrastructure needed to efficiently serve both sides of its marketplace.

ZAGENO