Case Study: Walgreens achieves rapid, cost‑saving drop‑ship transformation with Logicbroker

Walgreens - Customer Case Study

Walgreens, one of the largest U.S. pharmacy chains, faced a scaling problem with its drop‑ship program: a legacy provider left them with poor inventory visibility, limited reporting, slow vendor onboarding, rising variable costs, and too much IT effort. To modernize its drop‑ship stack and expand online assortments without a heavy IT project, Walgreens selected Logicbroker and its cloud-based, no‑code drop‑ship platform.

Logicbroker migrated Walgreens and its vendors onto the new platform in a six‑week window, leveraging existing infrastructure, encrypted data, SSO and a portal that requires no vendor contracts or connector fees. Logicbroker’s AI SKU‑matching and automated routing improved inventory accuracy and fulfillment, while user‑based notifications and built‑in Power BI reporting gave business users actionable visibility. The result: fast vendor adoption and positive vendor feedback, lower vendor costs and higher profitability, streamlined operations, and a scalable foundation for future online growth.

Walgreens

Jennifer Raber

Senior Manager, Digital Process