Case Study: Sears achieves rapid vendor onboarding and a modern drop-ship experience with Logicbroker

Sears upgraded to Logicbroker's modern solution to provide a better drop ship experience to their vendors

Sears, part of Sears Holdings Corporation (SHC) and the parent to Kmart and the Shop Your Way program, upgraded to Logicbroker’s modern drop-ship integration platform to address legacy systems that limited scalability and created long vendor onboarding times. Facing degraded vendor and customer experiences and slow integration capabilities, Sears sought a technologically flexible, cost-effective solution to modernize connectivity and accelerate vendor onboarding.

Logicbroker guided the migration off Sears’ legacy EDI platform to support modern standards (XML, EDI, RESTful API) and offered native connectivity options that reduced internal custom development and vendor cost. As a result, Logicbroker and Sears brought close to 1,000 drop-ship vendors live in six months, cut time to onboard, improved time to market and vendor satisfaction, and completed the transition with negligible business impact.

Sears

Beth Ligenza

Sr. Director, Online Operations