Case Study: Rite Aid achieves expanded online inventory and seamless drop-ship automation with Logicbroker

Rite Aid partnered with Logicbroker to strengthen and expand their business

Rite Aid, a Fortune 500 drugstore chain, needed to refresh its online shopping experience with a redesigned Magento 2 site and expand product assortment while integrating existing EDI drop-ship vendors and internal distribution centers on a tight three-week migration timeline. To meet that challenge, Rite Aid selected Logicbroker as their EDI integration and drop-ship automation provider to connect vendors and Magento Commerce and ensure seamless fulfillment.

Logicbroker’s Client Delivery team provided white‑glove mapping, testing and go‑live support, monitored fulfillment metrics and synced inventory across distribution centers and drop‑ship suppliers, and offered a no‑cost model for vendors. As a result, Logicbroker helped migrate 24+ suppliers, reduce manual touchpoints by 45%, increase order-lifecycle visibility with performance scorecards, expand virtual inventory, and support year‑over‑year eCommerce sales growth.

Rite Aid

Shane Thomas

Director Ecommerce Operations