Logicbroker
22 Case Studies
A Logicbroker Case Study
BidetKing, a dropship e‑commerce retailer of bidet toilet seats selling on Magento and marketplaces like Home Depot, Overstock, Wayfair and Amazon, struggled with sharp order surges and a largely manual shipping workflow—especially during the early COVID demand spike. Logicbroker (working with ShipStation) was engaged to provide drop‑ship automation, EDI/middleware integrations, and marketplace invoicing to connect channels and reduce manual order handling.
By implementing Logicbroker’s EDI and integration services alongside ShipStation’s automation rules and batch printing, BidetKing automated order routing, marketplace invoicing, and shipping workflows. Logicbroker’s solution eliminated many manual steps and cut the entire order‑processing flow to one person in 1–2 hours, reduced human error, lowered labor/overhead, and enabled BidetKing to scale efficiently and handle future sales spikes.
James Lin
VP of Sales and Marketing