Case Study: Woolpert achieves unified communications and improved collaboration with Logicalis

Woolpert - Customer Case Study

The customer, Woolpert, a design and geospatial firm, faced a challenge with disparate and aging telephony systems across its 20 offices. This stifled collaboration, limited mobile capabilities, and negatively impacted creativity and customer experiences. To address this, CIO Phil Go created a vision for a unified communications platform, selecting Cisco technology and the vendor Logicalis for deployment.

Logicalis configured, tested, and deployed a Cisco Unified Communications solution, including Cisco WebEx, meeting the project schedule across all 20 offices. The results transformed how Woolpert conducts business, enabling effective communication for dispersed teams and promoting a "work as an activity" culture. The firm now logs over 1,000 hours of WebEx monthly and expects a full ROI within three years, with significant savings from reduced travel. Logicalis also helped with change management through targeted training and continues as a key partner for future technology initiatives.

Woolpert

Phil Go

CIO