Case Study: Vacation Ownership Company boosts sales efficiency and effectiveness with Logi-Serve

Logi-Serve improves sales efficiency and effectiveness to produce up to $1M annually in estimated benefits

Vacation Ownership Company, a national timeshare property vendor, needed a better way to identify entry-level sales and reservation associates who could handle the demands of high-turnover, high-pressure roles and still perform at a high level. The company turned to Logi-Serve for help, using its Service and Sales Assessment to evaluate candidates for sales rep and call center sales positions.

Logi-Serve implemented its Service and Sales Assessment and customized benchmarks based on existing high-performing associates. The solution helped identify staff who were both more efficient and more effective in sales, and Logi-Serve estimated the financial impact at between $500K and $1 million per year.