Case Study: U.S. Cellular achieves real-time SLA monitoring and faster detection of customer-impacting network issues with Logi Analytics' Logi Info

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Preview of the U.S. Cellular Case Study

U.S. Cellular - Customer Case Study

U.S. Cellular, the fifth-largest full-service wireless carrier in the U.S., needed a way to monitor network performance against service-level metrics—dropped calls, delays, and outages—with a focus on data that directly affects customers.

They implemented Logi Info to provide real-time tracking and dashboards, empowering teams to monitor SLA metrics instantly. The solution saved significant time, improved responsiveness to issues, and helped maintain a better customer experience in a rapidly changing network environment.


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