Case Study: London Borough of Islington achieves £800K annual savings with Logi Analytics

London Borough of Islington - Customer Case Study

The London Borough of Islington, a densely populated inner-London council responsible for parking across a compact area, faced fragmented data across multiple BI tools (Cognos, Business Objects, Crystal Reports) and no live reporting. Slow, costly processes hampered complaint handling, performance analysis and enforcement management—timescales of up to a year were unacceptable under budget pressures and the team needed an integrated, cost‑effective, scalable solution.

Islington deployed Logi Info as its central BI platform because it was simple, affordable and could connect to existing systems and Google Maps. The platform enabled real‑time dashboards and database write‑back, cutting query times from eight hours to 1.6 seconds, reducing average ticket processing from six months to four days, clearing 16,000 tickets in seven months, optimizing deployment to reduce headcount from 147 to 134, increasing revenue, and delivering around £800,000 in annual savings.

London Borough of Islington

John Galsworthy

Head of Parking and Business Service