Case Study: Citycounty Insurance Services achieves faster, easier claims reporting with Logi Analytics

Citycounty Insurance Services - Customer Case Study

Citycounty Insurance Services (CIS), a governmental organization serving Oregon city and county members, needed a more flexible and intuitive way to analyze and report on large volumes of claims, risk management, and underwriting data. Its existing reporting tool was cumbersome, and basic options like Crystal Reports and Excel could not support needs such as automated monthly and quarterly reporting or easy access for users with varying technical skill levels.

Logi Analytics’ Logi Symphony provided the solution, enabling CIS to build internal and external reporting applications with minimal training. With Logi Analytics, CIS streamlined ad hoc and automated reporting, saved time by reducing one-off report management, and improved access for non-technical members and advanced users alike. The result was broader adoption, easier self-service analysis, and enough success that CIS expanded its use of Logi Symphony to the Self-Service Reporting Module for dashboards and benchmarking.

Citycounty Insurance Services

Trent McGath

Risk Information Manager