Case Study: CarePartners Health Services achieves dramatic real-time performance improvements with Logi Analytics

CarePartners Health Services Improves Performance with Logi Info

CarePartners Health Services is a not‑for‑profit post‑acute care organization in Western North Carolina serving more than 3,000 patients daily across rehabilitation, home health, hospice and other services, with about 1,100 employees. They relied largely on manual Excel processes and limited Microsoft tools for reporting, lost some reporting capabilities after a system change, and needed real‑time, visual, drill‑down and self‑service reports—especially to monitor physician visit documentation that directly affects revenue.

CarePartners chose Logi Info for its ease of use and broad functionality, trained staff on their own data, and built real‑time dashboards with drill‑down and trending. The new visibility and immediate feedback drove behavior change and measurable performance gains: a key KPI non‑compliance rate that occurred 75% of the time fell to under 10%; the team plans to expand custom reporting, analysis grids, and scheduled report subscriptions.

CarePartners Health Services

Brian Arldt

Director of IT