Case Study: Bemobi (an Opera company) achieves visibility into 500 million mobile subscribers and faster troubleshooting with Loggly log management

Bemobi Monitors the Experience of 500 Million Mobile Subscribers Using Loggly

Bemobi, part of Opera Group, runs Apps Club, a carrier-billed Android subscription service that reaches more than 500 million mobile subscribers across 12+ countries. As Apps Club scaled on AWS (autoscaling EC2, Lambda and other services), hundreds of microservices and inconsistent logging made troubleshooting and maintaining QoS increasingly difficult—an attempt to run an in‑house ELK stack proved costly and feature‑limited.

Bemobi centralized JSON-formatted logs in Loggly (sent via syslog‑ng), using Live Tail, dashboards and alerting to monitor services, track errors, and analyze user behavior. The result: faster, more secure troubleshooting without broad production access for developers, proactive alerting and log-based reporting to protect billing and QoS, and better analytics to guide product and marketing decisions.

Bemobi

Pedro Gomes

Director of Apps Club Business Unit