Case Study: Bemobi improves troubleshooting and monitoring for 500 million mobile subscribers with Loggly

Bemobi monitors 500 million mobile subscribers with Loggly

Bemobi, a mobile app subscription service reaching over 500 million subscribers, faced significant troubleshooting challenges due to its complex microservices architecture running on Amazon Web Services. With hundreds of services and different logging methodologies across teams, gaining visibility was difficult. The customer chose the Loggly log management service to centralize and aggregate its application logs for better oversight.

The solution implemented by Loggly provided Bemobi with fast, centralized log aggregation and analysis. This enabled faster troubleshooting, proactive alerting, and the ability to create log-based reports to maintain quality of service agreements. As a result, Loggly helped Bemobi accelerate response times, improve security by reducing developer access to production environments, and empower teams to use log data for user analytics and marketing campaign insights.

Bemobi