Case Study: a national wireless network provider achieves rapid ERP and CRM integration with Logan Consulting and Microsoft Dynamics GP

National Wireless Network Provider launches Microsoft ERP/CRM in 2 weeks with Logan Consulting

The client, a national wireless network provider based in Ontario, Canada, needed a fully integrated financial and supply chain management solution to support its rapid growth. The company required improved customer service case tracking and better management of its contract manufacturer. To meet these challenges, it partnered with vendor Logan Consulting to find a suitable system.

Logan Consulting conducted a Strategic Information Systems Planning assessment and then implemented Microsoft Dynamics CRM, followed by Microsoft Dynamics GP. The solution provided a complete ERP and CRM system, giving the client the ability to accurately track customer cases, manage its sales pipeline, and improve interactions with its manufacturer. Logan Consulting delivered a rapid implementation that equipped executives with detailed financial reporting and important business metrics.