Case Study: JSSI achieves streamlined operations and near real-time visibility with Logan Consulting’s Microsoft Dynamics CRM implementation

JSSI cuts sales cycle from weeks to days with Logan Consulting

JSSI, a professional services organization that assists jet aircraft owners, faced a challenge with its growing number of disparate custom applications. Using Salesforce.com and other systems, the company struggled with data synchronization and the high cost of maintaining multiple platforms. To improve service and streamline operations, JSSI partnered with Logan Consulting for a new implementation.

Logan Consulting implemented Microsoft Dynamics CRM and Microsoft Dynamics GP as the core of a new solution, integrated with applications like SharePoint and BizTalk. This consolidated systems, eliminated redundant data entry, and provided near-total process visibility across the organization. The results for JSSI included a sales cycle reduced from several weeks to just days, greatly enhanced customer service tools, and seamless access to critical data from a single application.

JSSI