Case Study: New Jersey Natural Gas improves inspection efficiency with Locusview

New Jersey Natural Gas records 1,000 inspections in 30 days with Locusview

New Jersey Natural Gas (NJNG) faced a challenge in getting its field inspectors to embrace legacy mobile data collection technology, which was clunky and cumbersome. NJNG's Director of Engineering sought a modern solution that would meet the expectations of a workforce accustomed to smartphone apps. They partnered with Locusview to revamp their new construction quality inspection program.

Locusview configured a mobile application based on the enhanced inspection form, which featured logical navigation and pre-populated data. After field testing and adjustments, the solution was rolled out and quickly embraced by all inspectors, who found it simple to use. Within the first 30 days, over 1,000 inspections were performed. Locusview also provided a real-time dashboard for supervisors, enabling them to promptly identify quality issues and trends, leading to enhanced contractor communication and faster reporting to management.

New Jersey Natural Gas