Case Study: Blue Dart Express reduces sorting time with Locus

How Locus helped Blue Dart reduce order cycle times with sorting automation

Blue Dart Express, South Asia’s premier courier and integrated express package distribution company, faced growing inefficiencies as its manually managed shipment sorting and processing became error-prone, time-consuming, and difficult to scale across last-mile delivery hubs. To address rising overhead costs, increased human dependence, and SLA compliance risks, Blue Dart partnered with Locus and its automated parcel sorting and geocoding capabilities.

Locus implemented Parcel Sorting, Geocoding, and Automated Route Allocation to streamline Blue Dart’s shipment processing, improve address accuracy, and assign parcels to the best routes and drivers. The result was a 60% reduction in sorting time, a 70% decrease in sorting personnel, 95% route mapping accuracy, and better detection of misrouted shipments for proactive escalation management.

Blue Dart Express