Case Study: Jive Software achieves streamlined audit, vendor and compliance management with adpative's Keylight Platform

Jive Software - Customer Case Study

Jive Software, an enterprise communication and collaboration company, faced a fractured audit and compliance program—tracking customer audits, internal audits (ISO 27001, HIPAA, GLBA, SOC II), vendor security reviews and risk registers using spreadsheets and email led to lost documents, slow searches and manual, error-prone processes. To solve this, Jive selected adpative’s Keylight Platform to centralize audit management, vendor assessments and formalize compliance and risk workflows.

adpative implemented Keylight to automate evidence capture, remediation tracking, periodic assessments, a 100‑question vendor questionnaire workflow and a NIST SP800‑30 based risk register. The result was faster retrieval and clear audit trails, easy generation of reports for clients and the IT security committee, improved vendor visibility, and measurable time savings—Jive estimates it would take roughly twice as long to run these processes without Keylight—while strengthening ISO 27001 and SOC II compliance evidence.

Jive Software

Paul Koznek

Information Security