Case Study: Franz Building Supplies Eliminates Delivery Disputes with Locate2u

Franz Building Supplies cuts delivery disputes to nearly zero with Locate2u

Franz Building Supplies, a building materials and construction supply company, faced ongoing challenges with customer disputes over deliveries. Without a reliable record, customers would often claim orders were incomplete or not delivered. To improve visibility and accountability, they turned to Locate2u for a solution involving proof of delivery and live tracking.

By implementing Locate2u's system, drivers began capturing photo evidence, signatures, and timestamps for every delivery. The company also provided customers with live tracking links for real-time visibility. This solution provided irrefutable proof of every delivery and transformed the customer experience, resulting in customer delivery disputes dropping to nearly zero.

Franz Building Supplies