Case Study: Handmade Cafe&Pub attracts more customers and reviews with Localo

Classic restaurant near Old Town area gains positive reviews and attracts more clients

Handmade Cafe&Pub, a restaurant in Olsztyn, Poland, faced the challenge of building trust with both tourists and local residents to attract more customers. They identified that gaining new, positive reviews on their Google Business Profile was the key factor in convincing people to dine at or order from their establishment. To address this, they used the Localo platform.

The solution involved using Localo's AI Assistant to automate and streamline the management of their online presence. This tool automatically generated unique responses to customer reviews and provided to-do lists to improve their Google ranking. As a result, the restaurant saw an increased number of new customers, more frequent Google reviews, and significant savings on marketing costs, as they no longer needed to rely heavily on paid advertising or agencies.

Handmade Cafe&Pub

Dawid Zych

Founder