Case Study: The Executive Office of Labor and Workforce Development achieves expanded multilingual accessibility with Localize

Localize Helps LWD Expand Language Support and Improve Accessibility

The Executive Office of Labor and Workforce Development (LWD) needed a better way to provide services and information in multiple languages for Massachusetts’ diverse population. Its small translation team of three people couldn’t keep up with growing demand across websites, applications, and documents, so LWD turned to Localize for web translation support.

Localize helped LWD streamline multilingual content management with an easy-to-implement platform featuring AI translation and human review. As a result, LWD expanded support to 13 active languages and translated 17 documents, improving accessibility and saving time and resources for its translation team.

The Executive Office of Labor and Workforce Development

Anthony Fantasia

Chief Information Officer of the Executive Office