Case Study: BetterHelp achieves scalable, compliant localization with Localize

BetterHelp scales localization to 5 languages with Localize

BetterHelp, a high-traffic online therapy platform, faced significant challenges in scaling its localization efforts across multiple languages while maintaining strict quality, privacy, and compliance standards. Their existing process lacked efficiency and the necessary governance for a healthcare tech company. To address this, BetterHelp partnered with Localize to centralize its translation workflow using the Localize for Web product.

By implementing Localize's platform, BetterHelp gained a centralized dashboard for managing all translations, integrated advanced tooling like DeepL and glossary controls, and established compliance-ready processes. This solution enabled the company to efficiently synchronize and manage five languages. The results included improved translation quality, a stronger compliance posture, and operational readiness for growth, leading BetterHelp to expand its use of Localize with additional seats and pageview capacity.

BetterHelp